Account

What is the difference between Standard and Premium Listing?
Great question and I'm glad you gave us a chance to explain! The Premium package includes everything in the standard plus the following perks: ...
Mon, 18 Jan, 2016 at 8:58 AM
What are credits?
When you first join TWBN as a vendor, your account comes with 1 credit. This credit allows you to publish 1 listing in 1 geographic location. If you want to...
Thu, 21 May, 2015 at 3:37 PM
Where are the premium options?
Go to "My Listings" Click "Edit Listing" icon next to your listing Scroll down to the bottom of the "Listing Inf...
Thu, 23 Jul, 2015 at 1:49 PM
I'm unable to login to my account. What do I do?
If you're a wedding vendor subscribed to our program but you forgot your password, or can't remember where to login you can do this: ...
Thu, 18 Jun, 2015 at 12:46 PM
How long will my account stay active?
You account will remain active unless you contact us to request a cancellation. Membership activation is automated once payment is confirmed, you will be gi...
Sun, 5 Jul, 2015 at 4:06 PM
Can I make monthly payments?
Absolutely you can!
Wed, 29 Apr, 2015 at 3:11 PM
What types of payment do you accept?
Currently we accept Visa, Mastercard, Discover, American Express & PayPal payment. To read instructions on how to pay via PayPal please read this articl...
Wed, 8 Jul, 2015 at 9:04 AM
Will this membership be offered again in the future?
Like anything else in life, we cannot expect that everyone who joins the directory is going to remain an active member for ever. People quit diets, gyms, jo...
Wed, 29 Apr, 2015 at 3:14 PM
What is your refund policy?
We offer a no-risk 30-day 100% money-back guarantee! If, for any reason during those 30 days you are not 100% satisfied with your membership, then simply ca...
Wed, 29 Apr, 2015 at 3:16 PM
Can I cancel membership at anytime?
Absolutely! You can cancel your monthly or yearly membership at any time. Simply create a new support ticket and let us know your business name, email used ...
Wed, 9 Mar, 2016 at 9:04 AM